1 844 880-9137



Employee Family Assistance Program - EFAP

Introducing Lifeworks by Morneau Shepell


School District 8 – Kootenay Lake, is pleased to announce that effective July 1, 2021, we have changed our EFAP provider and the District employees will have access to the LifeWorks by Morneau Shepell, a confidential, full-service Employee Assistance Program (EAP) and work-life/wellness resource. LifeWorks is provided to you and your dependents at no additional cost to you, as an employee benefit. Lifeworks is determined to positively transform the way employees live their lives in and out of their workplace.

This means that your current counselling services will need to be completed, and that the contact number for services has changed.  1 844 880-9137

We understand that it can be difficult to balance the demands of work with those of your personal life. Stress, work concerns, and time and energy spent coping with personal situations can throw your life out of balance. That is why we’re proud to introduce LifeWorks, a one-stop solution that includes confidential consultation, information and educational resources, counselling (both telephonic and in-person), and personalized community referrals. You will be able access LifeWorks by toll-free number, online or by mobile app, 24 hours a day, seven days a week, whenever you like, and as often as you like.

When you call, a caring, professional consultant can assist you with support, guidance and resources pertaining to a wide range of issues, including:

LIFE:  Stress/Overload, Anxiety, Depression, Grief/Loss, Community Resources                  
FAMILY:  Parenting, Separation/Divorce, Blended Families, Caring for Older Adults, Education
MONEY:  Saving/Investing, Debt Management, Estate Planning/Wills, Home Buying/Renting
WORK:  Work Relationships, Job Stress/Burnout, Managing People               
HEALTH:  Fitness/Nutrition, Sleep, Addiction/Recovery, Smoking Cessation

Community Referrals and Information Services: Support by our research team to assist with gathering information and making connections to community-based services and agencies.

Individual Employee Accounts – Give employee access to their own personalized account on web or via our native mobile apps on both iOS and Android. This will significantly increase engagement and utilization of your LifeWorks services, empowering and benefiting your employees. 

Perks and Savings – Help employees save on key life and everyday events with discounts at over 300 retail brands.  Your employees can save on childcare and eldercare costs, movie tickets, gym memberships, and everyday purchases from major retailers such as Hudson’s Bay, Hotels.com, Sephora, Roots, Gap, Tim Horton’s and many more.

Personalized Well-being Content – Personalized newsfeed that gives your employees short, helpful, “snackable” daily content to help them take control of their well-being journeys and improve their lives in and out of the office. Help make the first step toward total well-being a little easier with daily improvements on dozens of topics including Body, Mind, Personal Finances, Relationships and Work

For those who prefer the convenience and privacy of online access, you can visit www.lifeworks.com the program’s password-protected website. LifeWorks Online is the ideal solution for individuals who are not quite ready to talk about their issues; employees who enjoy the flexibility of doing their own research; those who like to read blogs, take self-assessments, and use interactive toolkits; and employees who wish to order free educational materials such as booklets, CDs, packets and more.

For those of you on the go, LifeWorks also includes access to LifeWorks Mobile, a free mobile app available for iPhone and Android.


Company name: Kootenay

Use your SD8 log on information.

Download the Lifeworks App